CASHIER - CASINO BANKING

Deposits and withdrawals into the casino are made via the CASHIER section in the casino software itselft. You may purchase chips, claim bonuses and play in US Dollars ($) and Euros(€). Promotions are listed in $. DEPOSITING AND WITHDRAWAL OPTIONS: DEPOSIT OPTIONS Find the best way for you to deposit money into your player account: DEPOSIT METHOD DEPOSIT CURRENCY MINIMUM DEPOSIT AMOUNT $ $21 minimum deposit $ $21 minimum deposit €, $21 minimum deposit $, €, $21 minimum deposit $, € $300 minimum deposit $, € $200 minimum deposit $, € $21 minimum deposit $, € $21 minimum deposit $, € $21 minimum deposit $ $21 minimum deposit $, € $21 minimum deposit WITHDRAWAL OPTIONS We pride ourselves on our fast payments and endeavour to process all withdrawals by the next working day. Please remember that withdrawals will be returned to the payment method used to fund the account wherever possible. Please note that we require all players to verify their account before any withdrawals will be processed. To verify your account please Download, complete and sign our verification form and return it to us along with proof of address, proof of ID and proof of possession for any credit cards used to fund your account. We hold all your details with the highest security, and if you have any questions at all regarding this procedure please do not hesitate to contact our customer services team. Click the 'Cashier' button on the main screen of the software, choose the method of withdrawal that you want; then enter the amount you wish to withdraw in the space provided. Your withdrawal will be recorded with us immediately. The minimum withdrawal is $/€100. All withdrawals are paid in installments of up to $/€3,000. This is determined according to player class. This can take between 5-10 business days. You will be notified by email when we send out your winnings. Withdrawals and changes to payment instructions are subject to clearance by our Security Department. Players that are withdrawing for the first time are required to complete and return the faxback form. The faxback form must be approved before any funds are released. This is only requested on first time withdrawal basis. If you need additional information please contact us. SECURITY AND VERIFICATION Security You can rest assured that WinPalace Casino employ all possible measures to provide you with secure money transactions. They use security connections SSL, certified by Secure Server Certification Authority Verisign. The site has security measures in place to protect the loss, misuse and alteration of any information you give us. Our policy at WinPalace Casino is that all personal information you provide, such as your name, postal address, e-mail address, and telephone number, is private and confidential and will not be shared, rented, sold or distributed in any manner to any other person, company or organization. Winnings Your winnings and cash-outs are kept strictly confidential, and winnings information is stored in secure operating environments. WinPalace Casino keeps your winnings information private and does not provide this information to any third party unless such information is required to be disclosed by law, regulation or any governmental or competent regulatory authority. Credit Card Security Using your Credit Card at WinPalace Casino is perfectly safe. HNC utilizes sophisticated RSA public/private key encryption technology to ensure that sensitive data is transferred securely over the Internet. All Credit Card details are stored on a secure server, which is protected by the latest firewall system. This means that using your Credit Card at WinPalace Casino is even safer than using it to order food at your local restaurant. CUSTOMER SUPPORT & CASHIER ENQUIRIES Customer support is handled exclusively by WinPalace Casino. See the Support page or check out the frequently asked questions page for further details.